Shipping policy
Delivery
At this time, our shipping carriers are unable to deliver orders Outside of The United States. We sincerely apologize for the inconvenience. Please contact us at AskMe@NoTruthWithoutRuth.com if you need to cancel your order.
When will I get my order?
Usually, it takes 3–7 days to process and fulfill an order, after which it’s shipped out. We currently do not offer express shipping at this time.
The shipping time depends on your location but can be expected to ship in 3-4 business days after processing.
I received my order, but a few items are missing! Where is the rest of my order?
Many orders will ship in multiple packages. Our merchandise is created with a print-on-demand partner. These items are often fulfilled at different facilities from where our main merchandise is stocked, resulting in separate shipments. It may be helpful to refer to the packing slip included in the shipment to verify that everything intended for that shipment has been included. If you still find that an item from your order is missing, please email AskMe@NoTruthWithoutRuth.com.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
Check your shipping confirmation email for any mistakes in the delivery address
Ask your local post office if they have your package
Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at AskMe@NoTruthWithoutRuth.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.